A: Welcome. Pls feel free to send us an email here. You will get ourreply in 24 hours
2. Q: Can we print ourlogo/website/company name on products?
A: Yes, please advise the size and Pantone Code of the logo.
3. Q: What's the lead time for regular order?A: 5-15 days for order quantity lower than 5000pc; For more quantityusually 20 days.
4. Q: Can l get a discount?A:Yes, for the order quantity more than 500 pcs, please contact us toget the best price.
5. Q: Do you inspect the finished products?A: Yes, each step of production and finished products will be came outinspection by QC department before shipping.
6. Q: Which payment you accept?A: We acceptT/T,L/C,west union payment. Using trade assurance orderon alibaba is also accepted.
1. What do you offer?
OEM/ODM available — send us your design, we make it.
We make trophies and awards in any material — crystal, glass, wood, resin, acrylic, metal, marble, you name it. Any shape, any size, fully custom.
We also make custom gift boxes — any style, with your logo printed on the box.
Personalization: sandblasting, laser engraving, UV printing, full-color printing, crystal labels, heat transfer, and more.
Vector files: .AI, .CDR, .EPS, .PDF(required before personalization)
2. Why buy from you instead of other factories? We have made crystal trophies since 1989 — over 35 years.
We supply top wholesalers in the USA, Europe, and Japan. Our quality is higher: better polishing, better finishing, and better packaging.
When you open the box, you can see and feel the difference right away. That's why 200+ American brands trust us.
The World-Leading Crystal Trophy Manufacturer
— Trusted by 200+ American Brands
3. What is your MOQ? Our MOQ is only 1 piece. You can even order a single trophy to test our quality first. The more you order, the better price you get. Bulk discounts are available for large orders.
4. What is your standard lead time? 50 pcs for 10-16 days 100 pcs for 13-19 days 200 pcs for 17-23 days Rush service available for event deadlines
5. What shipping options do you offer? We ship worldwide: Air express (DHL/FedEx/UPS): 3–5 days Sea freight: 25–35 days to US/Europe, 7–15 days to Asia Truck / rail: please contact us for time and price
We offer DDP (Delivered Duty Paid) — we handle customs and duties, door to door. We can also split your order and ship to multiple addresses. Just tell us when you need the trophies. We will recommend the cheapest shipping plan and make sure your order arrives on time. Extra shipping cost may apply for multiple addresses.
6. Do you offer drop shipping or blind shipping? Yes. We can ship directly to your customer. Our factory name and logo will not show on the box or any paperwork. You can use your own company name, logo, and packing list. This service is free for regular orders. Just send us the shipping address and your documents.
7. Will my bulk order be the same as the sample? Yes. We have made trophies for over 35 years for top wholesalers in the USA, Europe, and Japan — so our quality control is strict. First, we send you a sample to confirm. Then we start mass production. We check every step: cutting, polishing, engraving, packaging. Before shipping, we send you photos of the finished goods. If anything does not match the approved sample, we fix it or remake it for free. That is our promise.
8. What payment methods do you accept? T/T, PayPal, Credit Card, Western Union
Still have questions? Contact us atinfo@fscrystal.com or get a free quote
The World-Leading Crystal Trophy Manufacturer
— Trusted by 200+ American Brands
We have CE, REACH, RoHS, BSCI, FCC, ISO certificates, etc.
We are the Only crystal factory in China that has passed all three ISO certificates:
ISO 9001 — Quality Management System
ISO 14001 — Environmental Management System
ISO 45001 — Occupational health and safety management systems
This means our factory meets international standards for quality, environment, and safety. You can order from us with confidence.